Job Description

Effective Date: January 1, 2025

Job Title: McKercher Unit Manager

Department: Skill Building

Job Classification: Exempt

Reports To: Director of Workforce Development and Employment Strategy

Pay Range:

Minimum: $47,757.00

Midpoint: $59,696.00

Maximum: $71,635.00

Why work here:

At MRC Industries, we offer a dynamic work environment that fosters innovation, values diversity, and promotes professional growth. We are dedicated to empowering individuals with disabilities through meaningful employment and community engagement. Join a team committed to fostering inclusivity and making a positive impact on people's lives.

Job Summary:

The McKercher Unit Manager provides direct oversight and leadership of Skill Building at 26th Street and Program Coordination department and the clients it serves within those programs. The McKercher Unit Manager is responsible for ensuring all program areas work effectively as a unit to ensure agency goals are met and clients receive the necessary accommodations and support to earn income, develop in-demand skills, industry-recognized credentials, and experiences that lead to successful employment and independence. The McKercher Unit Manager provides strategy and innovation to help provide necessary opportunities for all departments to ensure success within the program.

Essential Duties and Responsibilities:

• Provide leadership and direction to assigned staff and programs. Assign responsibility and exact accountability for results.
• Participate in the agency leadership team, as requested, and provide necessary strategic feedback that enhances program development, assists in strategic planning, develops program budgets, and drives successful outcomes for targeted program and agency goals.
• Oversee department supervisors that are responsible for client work activities to ensure that they receive the necessary accommodations and support to be successful.
• Assure appropriate staffing levels through the selection, onboarding and retention of employees.
• Develop and/or assist with updating job descriptions and perform regular staff evaluations.
• Determine and enforce performance standards; collect critical data and compile on a regular basis for use in operational decision making. Measure results by determining performance indicators, determining critical data, and collecting data on a predetermined basis
• Ensure that work is carried out in accordance with all applicable CARF, DCH, Medicaid, DOL, OSHA, ADA, and other local, state, and federal regulations and MRC policies, procedures, and quality standards.
• Inform the Program Director of staff concerns, problems, issues, and failure to obtain results and take corrective action in consultation with the Program Director as appropriate.
• Coordinate with other units in MRC and other agencies that serve MRC clients, raise issues, advocate, and problem solve to achieve the best possible results for MRC clients.
• Act as an MRC client advocate, providing leadership to assure that MRC clients are moving toward maximum integration, productivity, and independence. Make recommendations for program development and additional business/revenue opportunities.
• Actively support and be knowledgeable about 1) culturally competent, recovery-based practices, 2) person-centered planning as a shared decision-making process with the individual who defines his or her own life goals and is assisted in developing a unique path toward those goals and 3) a trauma informed culture to aid clients in their recovery process.
• Provide oversight to all department supervisors in providing direction into Workforce Development, program/agency clinical coordination and training opportunities presented to clients within MRC programs.
• Assist department Supervisors in the implementation of curriculum development for all McKercher Programs.
• Provide oversight to Supervisors to ensure programs have appropriate, efficient, and effective staffing ratios in accordance with ISK contract; scheduling and assigning personnel; establish priorities; monitor progress; revise schedules; resolve problems.
• Provide oversight on necessary program data collection and reporting systems, ensure successful results based on program goals.
• Ensure all program supervisors maintain safe and clean work environments within all program areas.
• Participate in meetings as assigned by Program Director and Leadership team.
• Responsible for working with leadership team to explore and develop additional clients, partnerships, and collaborations within the community to ensure success within the program and agency.
• Coordinate and facilitate departmental team meetings on a regularly scheduled basis.
• In coordination with the Program Director, develop program budget and monitor revisions and expenditures and make necessary operations adjustments to ensure departmental adherence to annual operating budget.

Required Skills/Abilities:

• Excellent leadership, interpersonal, problem solving, planning and organizational skills. Must have the ability to prioritize and meet deadlines.
• Knowledge or lived experiences with behavioral and mental health system are strongly desired.
• Analytical skills necessary to read and understand budgets, policies, procedures, and various reports required.
• Proficiency with Microsoft Office Products including Word and Excel required.
• Valid Michigan driver's license, good driving record required and the availability of licensed, insured vehicle for use on the job required.
• Criminal records, driving and recipient rights screening required.

Education and Experience:

• Minimum of a bachelor's degree in a business or human services related field and/or 5 years combined experience providing services to individuals with disabilities or equivalent combination of education and experience.
• Minimum of one year experience in a leadership position required. Three years preferred.

Physical Requirements:

• Must be able to tolerate prolonged standing.
• Must be able to squat, reach, lift and carry up to 35 pounds.
• Physical ability to operate a computer keyboard and general office equipment as needed to perform the essential functions of the job.
• Physical ability to work in front of and view a computer terminal for prolonged periods of time.
• Must be able to meet intervention certification requirements.
• Must be able to meet CPR and first aid certification requirements.

Work Conditions:

• Office and production environment
• May be exposed to bloodborne pathogens, infectious diseases, and parasites.